Privacy Policy

Fixoma LLC operates fixoma.co and related services that help homeowners plan, manage, and execute repair and renovation projects. We use the information you provide to deliver the platform, improve the experience, and coordinate project-related updates.

• Account information, such as your name, login credentials, email address, and phone number.
• Project content, including uploaded images, files, room photos, notes, project descriptions, and preferences.
• Project communication data, such as contractor, expert, or workflow coordination messages and status updates.
• Technical and usage data, such as device/browser details, IP address, log data, and platform activity needed for reliability and security.

• Provide, operate, and improve the Fixoma platform.
• Generate AI-guided project plans, summaries, budgets, and workflows.
• Send transactional SMS and email updates about project activity.
• Respond to support requests and coordinate project follow-up.
• Maintain platform security, investigate misuse, and support compliance obligations.

Phone numbers and SMS consent are used only for transactional or service-related communications tied to your Fixoma account or project activity, such as project plan readiness, status changes, milestone reminders, contractor or expert response notifications, and requests for additional user action.

SMS consent is not shared with third parties for their own marketing. Users may opt out at any time by replying STOP and may request help by replying HELP.

We may share limited information with trusted providers or partners when needed to deliver the service, including:

• Cloud hosting, database, messaging, security, and analytics providers.
• Contractors or experts when you request assistance, introductions, or coordination.
• Service providers helping us operate customer support or platform infrastructure.

We do not sell your personal information for third-party advertising use.

We keep information for as long as reasonably necessary to operate your account, maintain project history, support compliance, resolve disputes, and protect the platform. We may delete or anonymize information when it is no longer needed for these purposes.

We use commercially reasonable safeguards to protect user information, but no online system can be guaranteed to be completely secure. You should use strong passwords, protect your account access, and avoid uploading sensitive information that is not necessary for your project.

• You may update account details through the platform when available.
• You may request help with account or privacy questions by contacting us.
• You may opt out of transactional SMS by replying STOP.

Fixoma is not intended for children under 13, and we do not knowingly provide the service to children in that age group.

We may update this Privacy Policy from time to time. Material updates will be reflected on this page with a revised date.

For privacy or compliance questions, contact legal@fixoma.co.

Related pages: Terms and SMS Consent.