Project-related SMS consent
Fixoma uses SMS only for service and project coordination updates. This page explains how consent works in plain language.
How Fixoma SMS works
Fixoma sends SMS only for transactional, service-related updates. These messages help homeowners stay on top of active project planning, workflow changes, and next-step coordination. They are not promotional or bulk marketing texts.
Why users may receive texts
- Your project plan is ready.
- Your project status or milestone has changed.
- An expert or contractor has responded.
- We need additional action or confirmation from you.
- A reminder is needed to keep a project moving.
How users opt in
- During signup when contact preferences are requested.
- During project submission or project workflow setup.
- By checking an unchecked checkbox that clearly discloses SMS consent terms.
“I agree to receive project-related SMS updates from Fixoma. Message & data rates may apply. Reply STOP to unsubscribe and HELP for help.”
Consent recordkeeping
When a user opts in, Fixoma stores a record of the consent event, including the timestamp, IP address, phone number, and the consent text presented at the time of opt in.
Example messages
Opt out and help
Users may stop SMS at any time by replying STOP. Users may request assistance by replying HELP.
Related policies
See our Privacy Policy and Terms of Service for more detail on how Fixoma operates and handles account information.
For compliance inquiries
Contact legal@fixoma.co.